Privacy Policy

PRIVACY STATEMENT

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect personal information such as your name, address, and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address to help us understand your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products, and updates.

SECTION 2 - CONSENT
How do you get my consent?
When you provide personal information to complete a transaction, verify your credit card, place an order, arrange delivery, or return a purchase, we imply that you consent to our collecting and using it for that specific purpose only.

If we require your information for secondary reasons, such as marketing, we will either ask you directly for your expressed consent or provide an option to decline.

How do I withdraw my consent?
If you change your mind after opting in, you can withdraw your consent for us to contact you or continue collecting, using, or disclosing your information at any time by contacting us at info@mbokodopublishers.co.za.

SECTION 3 - DISCLOSURE
We may disclose your personal information if required by law or if you violate our Terms of Service.

SECTION 4 -  Afrihost
Our website is hosted on Afrihost. Your data is stored through Afrihost’s secure data storage, databases, and applications, protected by a secure firewall.

Payment:
If you use a direct payment gateway, Payfast encrypts your credit card data using Payment Card Industry Data Security Standard (PCI-DSS) protocols. Transaction data is stored only for as long as necessary to complete the purchase. Once complete, the information is deleted.

Payfast adheres to PCI-DSS standards managed by the PCI Security Standards Council, which includes brands like Visa, MasterCard, and American Express.

For further information, you can review Payfast’s Terms of Service and Privacy Statement on their website.

SECTION 5 - THIRD-PARTY SERVICES
In general, third-party providers used by us collect, use, and disclose your information only to the extent necessary to perform services they provide.

However, third-party providers like payment gateways have their privacy policies governing the information we must share. We recommend reading their privacy policies to understand how your data will be handled.

Certain providers may operate under different jurisdictions, making your data subject to the laws of that location. For instance, if your payment is processed in another country, your information may be disclosed under its laws.

Once you leave our website or are redirected to a third-party site, this Privacy Policy no longer governs your actions.

SECTION 6 - SECURITY
To safeguard your personal information, we follow industry best practices and use encryption technology like SSL and AES-256 encryption.

While no method of transmission over the internet is 100% secure, we comply with PCI-DSS requirements and implement additional protective measures.

SECTION 7 - COOKIES
Below is a list of cookies we use:

_session_id: Unique token, sessional; stores session details (referrer, landing page).
_dropstore_visit: No data held; persistent for 30 minutes; tracks visit stats.
_dropstore_uniq: No data held; expires midnight (relative to the visitor); counts visits by a single customer.
cart: Unique token, persistent for 2 weeks; stores cart contents.
_secure_session_id: Unique token, sessional.
storefront_digest: Unique token, indefinite; used for password-protected stores.
You may opt out of certain cookies.

SECTION 8 - AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province or have given us consent to allow minors under your care to use this site.

SECTION 9 - CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this Privacy Policy at any time. Changes take effect immediately upon posting. If significant changes are made, we will notify you here.

If our store merges with or is acquired by another company, your information may be transferred to continue product and service sales.

QUESTIONS AND CONTACT INFORMATION
To access, correct, amend, or delete personal information, register a complaint, or request further information, contact us at:
Email: info@mbokodopublishers.co.za
Phone: 0760633473